A chatbot that knows your business

A custom AI chatbot for your website and WhatsApp, trained on your content, that answers questions, captures leads and books appointments.

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AI Chatbot

What this is, in plain words

Visitors have questions at midnight, on Sundays and while your team is busy. If nobody answers, they leave. An AI chatbot answers right away, in your tone, using your own content.

We train it on your website, FAQs, price lists and documents. It captures contact details, books appointments and passes the chat to a real person when it should. It can speak Hindi, English and other languages, on your site and on WhatsApp.

What you get

Built for results you can see

  • Answers around the clock

    Customers get help at any hour, without waiting for office time.

  • More leads captured

    The bot asks for details at the right moment and sends them to your team.

  • Fewer repeat questions

    Your staff stop answering the same questions all day.

  • A smooth handoff

    Complex chats move to a human with the full conversation attached.

What we build

Inside our AI Chatbot work

  • Trained on your content

    01

    Answers from your site, FAQs, documents and price lists, not guesses.

  • Lead capture

    02

    Collect name, phone and need, then send it to your CRM or inbox.

  • Appointment booking

    03

    Show open slots and book calls or visits inside the chat.

  • Human handoff

    04

    Pass the chat to your team on WhatsApp, email or a shared inbox.

  • WhatsApp too

    05

    The same bot works on your WhatsApp Business number.

  • Multilingual

    06

    Chats in Hindi, English, Hinglish and other languages your customers use.

How we deliver

Five steps, no surprises

  1. 1

    Goals and content

    We agree what the bot should do and gather the content it learns from.

  2. 2

    Conversation design

    We plan greetings, lead questions, booking flows and handoff rules.

  3. 3

    Build and train

    We build the bot, connect your content and set its tone.

  4. 4

    Test with real questions

    Your team tries to break it and we fix weak answers.

  5. 5

    Launch and review

    We go live, read real chats and keep improving the answers.

A website chatbot typically goes live in 2 to 4 weeks, and adding WhatsApp and bookings takes a further 1 to 3 weeks.

Tools and deliverables

What we use, what you keep

Tech we work with

  • OpenAI API
  • Claude API
  • DeepSeek
  • TypeScript
  • Node.js
  • React
  • pgvector
  • LangChain
  • WhatsApp Cloud API
  • Google Calendar API
  • Calendly
  • Socket.IO

Handed over to you

  • Chat widget live on your website
  • Knowledge base trained on your content
  • Lead capture into your CRM or email
  • Booking connected to your calendar
  • Human handoff setup
  • WhatsApp channel, if needed
  • Chat history and admin panel

Where it fits

Industries we build this for

FAQ

AI Chatbot: common questions

Will the bot give wrong answers?

It answers from your approved content and is told to hand off when unsure. We review real chats after launch and tighten answers.

Does it work in Hindi?

Yes. It can chat in Hindi, English, Hinglish and many other languages, and reply in the language the customer uses.

Can it work on WhatsApp as well as our website?

Yes. We connect it to the official WhatsApp Business API so the same brain answers in both places.

Who owns the chatbot?

You do. After final payment the code, content and chat data are yours, unless we agree otherwise.

What does upkeep look like?

We offer monthly support to update content, review chats and handle hosting and AI provider changes.

Related services

Often paired with

Got a project?Let's build it.

Tell us what you need. We come back with questions, a plan and an honest estimate. New here? Ask about becoming one of our first case studies.

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Or email sukhdev.narang@viralwave.marketing